TERMS & CONDITIONS
The terms “We” / “Us” / “Our” / “Company” refer to Octopus India Private Limited, and the terms “Visitor” / “User” / “You” refer to any person who accesses or uses this Website.
These Terms & Conditions govern your access to and use of this Website. By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any of these terms, please discontinue use of the Website.
Octopus India Private Limited reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Any changes will become effective once posted on the Website. You are responsible for reviewing these terms periodically.
USE OF CONTENT
All content appearing on this Website, including but not limited to logos, brand names, trademarks, product names, images, graphics, photographs, designs, text, icons, videos, illustrations, and other materials, is owned by or licensed to Octopus India Private Limited unless otherwise stated.
You may not copy, reproduce, modify, publish, distribute, display, sell, or commercially exploit any content from this Website without our prior written permission.
Any unauthorized use of our intellectual property may result in appropriate legal action.
PRODUCTS AND SERVICES
Certain products may be available exclusively through our Website. Products may be available in limited quantities and are subject to availability.
We make reasonable efforts to display product descriptions, images, specifications, and colors as accurately as possible. However, actual product colors or appearance may vary depending on your device, screen, lighting, photography, or other factors.
We reserve the right to:
- Limit the quantity of products available for purchase
- Refuse or cancel an order where necessary
- Restrict sales to certain persons, locations, or jurisdictions
- Change product descriptions, specifications, or pricing
- Discontinue products at any time
- Correct errors or inaccuracies on the Website
Product prices and availability may change without prior notice.
We do not guarantee that the products, information, or other materials available through the Website will always meet your expectations or that all errors will be corrected immediately.
ORDERS AND PAYMENTS
By placing an order through the Website, you agree to provide accurate, complete, and current information required to process your order.
We reserve the right to refuse, cancel, or limit any order at our discretion, including where we suspect fraudulent, unauthorized, or unusual activity.
If an order is cancelled after payment has been received, any applicable refund will be processed according to our Refund Policy and the payment method used.
You are responsible for ensuring that the information provided during checkout, including your name, phone number, email address, billing address, and shipping address, is accurate.
SHIPPING AND DELIVERY
Orders are generally dispatched within 1–2 working days. Delivery usually takes 2–5 working days after dispatch, depending on the delivery location and courier service.
Estimated delivery timelines are not guaranteed and may vary due to courier delays, weather conditions, holidays, incorrect address information, operational issues, or circumstances beyond our control.
For complete information regarding shipping, please refer to our Shipping Policy.
RETURNS, REPLACEMENTS AND REFUNDS
Our products are not eligible for return or exchange unless otherwise stated.
If you receive a damaged, defective, or incorrect product, you must contact us within the specified period mentioned in our Returns & Refund Policy.
Where applicable, an unboxing video and photographs may be required to verify a claim.
Approved claims may be resolved through replacement or another appropriate resolution in accordance with our Returns & Refund Policy.
For complete details, please refer to our Returns & Refund Policy.
ACCEPTABLE WEBSITE USE
You agree to use this Website only for lawful purposes and in accordance with these Terms & Conditions.
You must not use the Website to:
- Violate any applicable law or regulation
- Attempt to gain unauthorized access to the Website or its systems
- Interfere with or disrupt the Website or its servers
- Introduce viruses, malware, or other harmful material
- Attempt to obtain another person's information without authorization
- Use automated systems to scrape, copy, or collect Website content without permission
- Misrepresent your identity or affiliation
- Engage in fraudulent or abusive activities
- Infringe the intellectual property, privacy, or other rights of any person or entity
We reserve the right to restrict or terminate access to the Website where we believe these Terms & Conditions have been violated.
SECURITY
You must not attempt to breach or compromise the security of the Website, including by attempting to access restricted areas, accounts, servers, databases, or information for which you do not have authorization.
Any suspected security violation may be investigated, and we may take appropriate legal action where necessary.
USER-GENERATED CONTENT
If you submit reviews, feedback, comments, photographs, or other content to us, you represent that you have the right to submit such content and that it does not violate the rights of any third party.
By submitting content to us, you grant us a non-exclusive, royalty-free right to use, reproduce, display, publish, and distribute that content for legitimate business and marketing purposes, subject to applicable law.
We reserve the right to remove content that we believe is unlawful, offensive, misleading, abusive, or otherwise inappropriate.
THIRD-PARTY LINKS AND SERVICES
The Website may contain links to third-party websites, applications, payment providers, shipping services, or other external services.
We are not responsible for the content, availability, security, privacy practices, or policies of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
DISCLAIMER
The Website and its content are provided on an “as available” and “as is” basis, to the extent permitted by applicable law.
We do not guarantee that the Website will always be available, uninterrupted, error-free, secure, or free from viruses or other harmful components.
We make reasonable efforts to maintain accurate information on the Website but do not warrant that all information will always be complete, current, or error-free.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Octopus India Private Limited and its officers, employees, representatives, service providers, and associated parties shall not be liable for indirect, incidental, special, consequential, or other damages arising from your use of, or inability to use, the Website or its content.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
INDEMNIFICATION
You agree to indemnify and hold harmless Octopus India Private Limited, its officers, employees, representatives, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the Website, violation of these Terms & Conditions, violation of applicable law, or infringement of the rights of any third party.
PRIVACY
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, process, and protect personal information.
GOVERNING LAW AND JURISDICTION
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising in connection with these Terms & Conditions or your use of the Website shall be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka, India, unless otherwise required by applicable law.
SEVERABILITY
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain valid and enforceable to the extent permitted by law.
CONTACT US
For any questions, concerns, or requests regarding these Terms & Conditions, you may contact us at:
Octopus India Private Limited
Bengaluru, Karnataka, India
Email: support@ownoctopus.com
Last Updated: September 9, 2026